For example: I can send a perfectly redacted email containing all the necessary information for the recipient to take action. Usually he/she will manage to still force an email exchange with me going over a dozen on replies back and forth, usually CC-ing as many people as possible. All of it wasted time for all involved. The very few competent people left just RTFMail and give a short answer, job done.

It used to be the 20/80 rule, it’ now the 5/95. 5% of the people manage 95% of the work, the remaining 95% of the people are either useless or damaging most of the time they work. This really is a cultural thing, the result of consistent sloppiness throughout society. Just have a look at user’s manuals – for any type of device – from the 80ies and before and weep. Today’s manuals are written by and for idiots.

here in third world kalifornia a year ago a power substation was shot up and shut down in a 10 minute attack. took the coppers an hour to arrive. the bad guys were long gone by then. reading about the electrical system we find out that many of the transformers are custom made per installation. not made in usa, made in china like everything else. takes about a year from order to installation. so not many are are inventoried, wouldn’t look good on the bottom line. who thought that was a good idea to engineer critical infrastructure like that? the instanity runs wide and deep.